Privacy Policy
How Hunarmind Technologies collects, uses, and safeguards your data when using our products and services.
1. Introduction
Welcome to Hunarmind Technologies (“Hunarmind”, “we”, “us”, or “our”). We develop intelligent software applications that enable smarter work, productivity, and learning.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software applications, and interact with our services (collectively, the “Services”). We are committed to protecting your privacy, and we recommend that you read this document carefully to understand our practices regarding your personal data.
By accessing or using our Services, you consent to the collection, transfer, storage, disclosure, and use of your information as outlined in this Privacy Policy. If you do not agree with this policy, please do not access or use our Services.
2. Information We Collect
We collect different types of information from and about users of our Services, including:
- Account Information: Personal information that you provide when creating an account, such as your full name, email address, organization name, and credentials.
- Usage Data: Details of your interactions with our Services, including IP addresses, log files, browser type, device identifiers, pages viewed, time spent on the page, and diagnostic logs.
- Customer Support Communications: Content of your messages, emails, or inputs when you contact our support, request information, or submit feedback.
3. AI Input & Data Handling
Because Hunarmind develops AI-powered software products, we have set strict policies around data processed by artificial intelligence:
- Inputs & Prompts: Text queries, code snippets, documentation files, or other materials you submit to our AI products are processed to generate results. These inputs are kept private and confidential.
- Model Training Policy: We do not use your proprietary inputs, queries, or files to train public foundational AI models without your explicit opt-in consent.
- Caching and Context: Some of our tools temporarily cache input text to preserve conversational state, history, or context within a session. This data is subject to automatic expiration.
4. How We Use Information
We use the information we collect to run our operations, enhance our offerings, and protect our users:
- To provide, operate, and maintain our Services.
- To process and output your AI-based queries and tasks.
- To analyze service performance, fix system bugs, and improve user interface design.
- To communicate directly with you regarding updates, product releases, or support tickets.
- To detect, prevent, and address security incidents, malicious activity, or fraudulent usage.
6. Data Security & Retention
The security of your information is a top priority:
We utilize industry-standard technical measures, including SSL/TLS encryption for data in transit and robust encryption mechanisms for data at rest. While we make commercial efforts to secure your information, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain personal data as long as necessary to provide the Services, fulfill transactions, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer required, we delete or permanently anonymize it.
8. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, or if you would like to submit a request concerning your data rights, please contact us at: